We love to hear from people just like you.
Have a question about your current service with Infuse? Are you new to the Infuse family?
Report a Power Outage
TDU stands for Transmission and Distribution Utility. You'll recognize these providers as AEP Texas North, AEP Texas Central, CenterPoint Energy, Oncor Electric Delivery, and Texas-New Mexico Power. The TDUs are responsible for maintaining and servicing power lines. If you have an outage to report, please contact your local TDU.
Your TDU also maintains procedures for involuntary load shedding, which is rare, but can but occur in the event of a power emergency. More information by TDU can be found by clicking on TDU Load Shedding for your respective TDU.
You can also use the form below and we will get back to you pronto.